Pando is a global leader in supply chain technology, building the world's quickest time-to-value Fulfilment Cloud platform. Pando’s Fulfilment Cloud provides manufacturers, retailers, and distributors with a single pane of glass to streamline end-to-end freight procurement-to-pay process to improve service levels, reduce carbon footprint, and reduce supply chain spend. As a partner of choice for Fortune 500 enterprises globally, with a presence
across APAC, the Middle East, and the US, Pando is recognized as a Technology Pioneer by the World Economic Forum (WEF), and as one of the fastest growing technology companies by Deloitte. Supported by an Advisory Board of veterans in India, the Europe, and the Valley, who have built, invested in, and led start-ups, public corporations, and everything in between, we are building a strong, diverse team of creative, driven, owners who yearn for independence and purpose in their work, and support each other to grow.
In this role, you will be responsible for:
• Partnering with customers to define, determine, analyse, document, and communicate the objectives, business requirements, and priorities for TMS and solutions implemented.
• Working with varied applications that engage in TMS space including but not limited to Customer ERP, OMS, FMS, TMS and other vendor partners application ecosystem and technical experts on the solution design and build, implementation, and enhancement of the systems.
• Gather and analyse requirements for new enhancements, or modifications to existing applications.
• Providing for the design and delivery of technically appropriate solutions to customers in projects, adhering to enterprise and application architecture principles for the system being implemented in accordance with the project scope and governance.
• Producing architecture and design artefacts as deliverables to the project scope Maintaining and developing “competitive” implementation and project delivery processes
• Work as a key strategic liaison between the Customer Process owners and Pando Delivery and Product Teams
• Ensure delivery of Technology solutions that generate business value and confirm that the results are measured and communicated. Function as the principal techno-functional advisor for assigned Customers.
To be successful in this role you will need the following:
• Strategic mindset - Seeing ahead to future possibilities and translating them into business needs to be met in future and planning current solutions keeping that in mind. A good understanding of Industry trends and a strong point of view on future would be of help.
• Business Need Definition - Defines the business outcome that the proposed work will provide using the Business Analysis.
• Business Analysis Planning - Identifies the activities needed to conduct business analysis, level of detail, and approach for eliciting requirements & plan for resources and techniques to document the business needs and solution characteristics.
• Solution Design (From as Is to Be) - Creates and defines the solution design using industry standards, version control, synthesize diagrams and documentation to build a solution that meets buildability, business, technical, security, governance requirements.
• Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools, and work aides for the purpose of studying how well the component parts were designed holistically to meet business, technical, and governance requirements.
• Problem Solving - Solves problems using a systematic analysis process to create problem traceability; determines the assignable cause; implements robust, data-based solutions; identifies the systemic root causes and recommended actions to prevent problem reoccurrence.
• Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Requirements
Required skills & experience:• Bachelor’s with an MBA in Operations and Supply Chain (preferred).
• 10-15 years of experience of which the past 5 to 6 years of experience should be in business analysis,
Solutioning from Freight forwarding / Supply Chain / Logistics Domain.
• Minimum 2 IT solution implementation in Logistic function across industries such as FMCG, Retail,
Automotive etc.
• Prior experience in developing TMS / related solution with one or many of ERP systems such as SAP,
OTM, JDE, Infor, Plex etc.
• Experience in IT solutions design, delivery, Technology/Solution Architecture, and consultancy working
with IT, functional business leaders and teams.
• Demonstrated ability to influence, lead, create and sustain functional & IT blueprints/roadmaps.
• Demonstrated ability to simplify complex problems and situations and make big picture
design/architecture connections.
• Effective communication skills with others at all levels of the organization - ability to collaborate with IT
and business to derive the requirements and spec out a solution.
• Can-do attitude who seeks, obtains, and applies new knowledge/skills.
• Good balance of an innovator, detail orientation, analytical ability, pragmatism, and P&L mindset,
seeing Technology as an enabler to drive profitable business outcomes and customer satisfaction
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