Company: RITA Automobiles Pvt. Ltd. (Rita Suzuki)
Industry: Automobiles
Position: Service In-charge
Experience Required: 2 – 3 years
CTC: ₹17,000 – ₹23,000 per month
Vacancies: 2
Job Location: Angul – Rita Suzuki
About the Company
RITA Automobiles Pvt. Ltd., operating as Rita Suzuki, is a trusted name in the automobile industry, offering high-quality vehicles and excellent customer service. We are driven by innovation, customer satisfaction, and operational excellence.
Key Responsibilities
- Manage and oversee the service department operations at the dealership.
- Supervise service advisors, technicians, and support staff to ensure smooth workflow.
- Ensure timely and high-quality service delivery for customer vehicles.
- Maintain high standards of customer satisfaction and retention.
- Monitor workshop performance, productivity, and profitability.
- Handle Insurance Claims and Warranty Claims – manage documentation, approvals, and timely settlement.
- Coordinate with OEM (Suzuki) for service campaigns, technical support, and updates.
- Ensure compliance with manufacturer guidelines, company policies, and industry regulations.
- Prepare and analyze service reports for management review.
Skills & Competencies
- Strong leadership and team management abilities.
- Excellent communication and customer-handling skills.
- Good knowledge of automobile service operations, insurance, and warranty claims.
- Ability to handle escalations and resolve technical/customer issues effectively.
- Analytical skills with focus on efficiency and profitability.
- Proficiency in MS Office and service management tools/software.
Qualifications
- Graduate/Diploma in Automobile/Mechanical Engineering or relevant field.
- 2–3 years of experience in automobile service management (experience with 2W/4W dealership preferred).
Benefits
- Monthly CTC: ₹17K – ₹23K.
- Growth opportunities within the automobile industry.
- Incentives and performance-based rewards.
- Training and professional development support.
Immediate Joiners Preferred
If you have the experience and enthusiasm to take ownership of spare parts operations, we encourage you to apply!
To Apply:
Submit your resume through Indeed or email it to [email protected]
Number- 9668903610
Job Type: Full-time
Pay: ₹17,000.00 - ₹23,000.00 per month
Work Location: In person
