Job Title: Service Captain
Department: Food & Beverage Service
Experience Required: 3–5 years in restaurant service
Qualification: Plus Two (12th Grade) or above
Location: Kochi, Vyttila
Employment Type: Full-Time
Job Summary:
We are looking for a professional, well-groomed Service Captain with 3–5 years of hands-on experience in the restaurant industry. The Service Captain will oversee the front-of-house operations, ensure guest satisfaction, and lead a team of service staff with discipline and efficiency.
Key Responsibilities:
- Supervise and coordinate daily restaurant service operations
- Ensure high standards of cleanliness, hygiene, and personal grooming among staff
- Train and guide service staff to deliver excellent customer service
- Maintain smooth coordination between kitchen and service teams
- Handle guest complaints and queries professionally
- Take food and beverage orders when required and ensure timely service
- Monitor table settings, side stations, and overall dining area
- Check inventory and requisition of service materials as needed
- Follow and enforce company policies, health, and safety regulations
Requirements:
- Minimum 3–5 years of experience in a restaurant or hotel as a service staff or captain
- Educational qualification: Plus Two (12th grade) or higher
- Strong communication and interpersonal skills
- Leadership qualities and team management abilities
- Knowledge of menu, food, and beverage service standards
- Physically fit and presentable; neat and clean appearance mandatory
- Flexible with working hours, including weekends and holidays
- Basic computer knowledge is an advantage
Preferred Attributes:
- Customer-focused attitude
- Problem-solving skills
- Attention to detail
- Passion for hospitality and service excellence
Job Types: Full-time, Permanent
Pay: ₹27,000.00 - ₹30,000.00 per month
Benefits:
- Paid sick time
Work Location: In person
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