Job Title: Siebel Technical Architect
Work Location: Any
Oracle Global Services Center is a unit within oracle that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. Oracle GSC team sells from a broad IT-services portfolio in both the fixed price and T&M basis. Orace GSC services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. Oracle GSC covers many large-scale Oracle customers.
Oracle Global Services Center provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.
Detailed Job Description:
An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.
Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.
12+ years of experience relevant to this position, including consulting experience, preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to the practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
Required Skills:
- Define technical requirements.
- Defined application structure and technical architecture must meet business objectives and ensure that the technical direction is consistent with the long-term direction.
- Providing solution design, effort estimates.
- Providing technical leadership on CRM engagement, presales, including serving as a resource to the project team and the client by evaluating and proposing technical alternatives for resolving business and technology issues.
- In-depth understanding & hands-on experience in Siebel Installs, Upgrades & Migrations on the latest Siebel versions.
- Providing technical leadership to project resources to meet project deadlines and ensure that project objectives are met.
- Work with other architects to ensure that the end-to-end solution works together to meet the objectives and performance goals as defined in the requirements.
- Own Siebel CRM architecture and make sure all designs and development are according to Siebel and as per Siebel CRM best practices.
- Defining and designing of DR architecture setup.
- Experience on Siebel OKE architecture/setup, SCM/Upgrade factory.
- Review technical documentation to verify compliance with business requirements and established architectural standards and guidelines.
- Work with the CRM operation department to determine how the application is supported in production, including back-ups, disaster recovery, system performance, and project management.
- Review application and technical architecture deliverables throughout the project phase to ensure quality standards.
- Communicate any cross-area or cross-release issues that affect other areas of the project.
- Engage and deliver Proof-of-Concepts (PoC’s), trainings & demos whenever required, coordinate benchmarks, customer workshops, etc.
- Performance Tuning of Siebel CRM.
- Ready to work in a 24x7 shift.
- Ready to Travel.
- Cloud- Migration exposure.
Desired Skills:
- OCI Certification Foundation / Architect/professional is an added advantage.
- Willingness to travel both domestically or out of the country.
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
