You are an experienced Technical Program Manager with deep knowledge of enterprise products and startup dynamics. You bring a unique mix of strategic foresight and hands-on expertise, with a history of partnering across cross-functional teams – from product and engineering to GTM – to deliver exceptional results for clients and partners. You have the business acumen to drive company objectives to project goals; a demeanor that allows you to easily rally and organize teams around a shared effort; and the internal drive to ensure initiatives are done right and on time – no matter what. This role reports to the Director of Technical Program Management
Responsibilities
- Release Coordination: Lead cross-functional coordination for product releases. Ensure quality gates are met and work closely with Product, Engineering, QA, and GTM teams to enable smooth, timely, and high-quality delivery
- Sprint Planning & Execution: Facilitate quarterly and sprint planning sessions. Align resources, define clear goals, track cross-functional dependencies, and flag risks early to maintain delivery momentum
- Sprint Metrics & Continuous Improvement: Track and present sprint efficiency metrics to drive team performance and identify opportunities for improvement across Agile workflows
- Workflow & Ticket Hygiene: Ensure tickets are well-scoped, estimated with story points, and move through defined workflows consistently to support transparent and efficient execution
- Delivery Tracking & Communication: Maintain accurate, up-to-date project tracking. Ensure stakeholders have visibility into delivery timelines, status, and risks through clear documentation and communication
- Agile Practices & Coaching: Promote Agile best practices and coach teams on entry/exit criteria, sprint retros, backlog grooming, and other key rituals. Support a culture of accountability, learning, and continuous improvement
- Execution Processes: Support the adoption of program management tools and best practices. Help implement consistent execution tracking, delivery measurement, and communication cadences across teams
Preferred Qualifications
- 8 plus years of experience in technical program management or Agile delivery, preferably in SaaS or high-growth tech environments
- Strong experience driving sprint planning, coordinating cross-functional teams, and managing execution dependencies
- Familiarity with Agile frameworks (Scrum, Kanban) and project tracking tools (Jira, Asana)
- Certified Scrum Master (CSM) or similar Agile certification preferred. PMP or other project management credentials are a plus
- Hands-on experience with backlog hygiene, story point estimation, and metrics-driven team performance improvements
- Ability to communicate effectively across technical and non-technical stakeholders and manage multiple projects in a fast-paced environment
- Comfortable with cloud platforms (e.g., AWS, Azure), SDLC practices, and DevOps principles is a plus
- Proficient with collaboration and reporting tools such as Slack, Confluence, Notion, Excel, or Domo
- Bachelor’s degree in Engineering or related technical field; MBA or equivalent a plus, but not required
- MBA from a Tier I or Tier II institution + B. Tech/Engineering degree
Ontic is an equal opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law.
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