Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Senior Manager, Talent Integration & Strategy Lead
In this role, The Talent Integration & Strategy Lead will report to and work under the direction of the Global Operating Lead - Delivery.
This position will be working to support the High-tech, manufacturing affiliated business group as the trend of growth continues. The day-to-day activities will include work in the areas of talent management, workforce planning, acquisitions, increment planning, performance management, onboarding, engagement, and other common HR deliverables.
Collaboration with Finance teams and driving key business and talent metrics will be a critical part of the job.
Responsibilities
Provide direct support to the Service line/Business leaders throughout the employee lifecycle, including:
• Support integration of new hires, including pre-onboarding tasks and new hire orientation, which may include remote workforce with a high executive population.
• Implement and drive standard methodologies that seek to increase talent Engagement and experience, utilizing technology to include virtual team members. Example: meetings and forums for employees to interact with leadership (townhalls, skips, pulses), Rewards & Recognition programs, drive Early Warning System (EWS) coverage and efficiency, etc.
• Serve as a link between employees and larger organization by answering questions and resolving problems.
• Workforce forecasting and planning with leadership.
• Coordination with Finance teams on planning and financial updates
• Act as a liaison between employees and multiple specialist support groups such as Benefits, Payroll, Compensation, Recruiting, Immigration, Legal, IT, and HR Shared Services; to ensure compliance on all people processes, timely administration, and a seamless employee experience.
• Coordinate Performance Management processes including Performance Management, iPerform, Scorecards, Calibration, Competencies, and Promotion Nominations
• Compensation planning, including bonus calculations, annual increments, and promotion increases.
• Exit process administration including exit interviews and off-boarding.
• Maintain and report data from people processes such as employee attrition, immigration, and headcount.
• Advise managers/leadership on employee matters such as performance, disciplinary action, and terminations, seeking legal advice when needed.
• Manage contractor process including onboarding, contract support, overseeing background checks, and ensuring payments are made.
• Manage immigration process for visa sponsorships, work permits, and green cards.
• Coordinate internal transfers.
• Follows up and escalates issues on behalf of employees.
• Ensures necessary changes are updated in Finance and HR systems
• Responds to inquiries from various Genpact teams.
• Special projects and ad-hoc requests as assigned.
• Lead skills training for banking domain
• Identifying the training needs
• Strategic Stakeholder Engagement and Business Alignment
• AI-Enabled Workforce Transformation and Innovation
• Develop and implement comprehensive knowledge management strategies aligned with organizational goals
• Lead initiatives to capture, organize, and share knowledge across the organization
• Collaborate with cross-functional teams to identify knowledge gaps and develop solutions
• Oversee the creation and maintenance of knowledge repositories, ensuring they are up-to-date and accessible
• Promote a culture of knowledge sharing and continuous learning through training and awareness programs
• Monitor and evaluate the effectiveness of knowledge management initiatives, making adjustments as needed
• Stay current with industry trends and best practices in knowledge management
Industry Knowledge & Technical Expertise
• Banking Industry knowledge
Training & Facilitation Skills
• Instructional Design & Curriculum Development
• Ability to Simplify Complex Topics
• Engaging Presentation & Communication Skills
• Virtual & In-Person Training Delivery
• Coaching & Mentoring Capabilities
Analytical & Problem-Solving Skills
• Ability to Assess Skill Gaps & Training Needs
• Data-Driven Approach to Learning Effectiveness
• Customizing Training for Different Audiences (Finance, HRO, Operations)
Technology & Digital Training Skills
• Proficiency in Learning Management Systems (LMS)
• Use of Digital Training Tools & E-Learning Platforms
• Familiarity with AI & Automation in Banking Training
Stakeholder Management & Collaboration
• Engaging with Senior Leaders & SMEs
• Working with Payroll, Learning & Development, TA , Allboarding, Workforce teams
• Cross-Functional Collaboration with Compliance & IT Teams
Preferred Qualifications/Skills
• Collaborative approach towards resolving the issues with stakeholders & peers/sub-process areas
Qualifications we seek in you!
Minimum qualifications
• HR experience required
• Appetite for training would be a plus
• Bachelor’s degree
Preferred qualifications
• Demonstrated business partner experience required along with experience in talent management, workforce planning, acquisitions, increment planning, performance management, onboarding, engagement, and other common people deliverables.
• Executive presence, organized, self- motived, attention to detail, and strong verbal and written communication required along with solid understanding of company initiatives.
• Ability to work in a fast paced, constantly changing environment where expectations are very high, attention to detail is must, and often the need to deal with ambiguity.
What we can offer!
• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
