Role - Senior Business Analyst
Title - Senior Engineer, BI
Location- Bangalore
About Us
Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
Besides its SaaS business, Circles operates three other distinct businesses:
- Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
- Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
- Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
Job Description
As a Senior Business Analyst you will be working with a business team. You’ll be owning the business reporting and analysis for our internal operations world-wide and reporting interfaces with external partners. The job will require working closely with various Business Units across geographies to understand their analytics needs and develop comprehensive action plans & processes needed to finally deliver them. You will also be working very closely with our data team.
As a key member of our team, your responsibilities include:
- Work with business teams like Operations, Product and Marketing to work on Business Dashboards.
- Have a passion for driving actionable insights for the central BI team and the country teams to identify opportunities for cross-sell and up-sell.
- Maintain strong accountability for project scope, cost, resource planning, monitoring and reporting.
- Working on the business reporting and data analysis for our internal operations world-wide and reporting/data-exchange interfaces with external partners
- Working closely with any one of business units (Finance , revenue Reconciliation, Product Engineering, Product Management, Operations etc.) across geographies to understand their analytics needs
- Working very closely with our data team and engineering team to understand the business logic to generate accurate reports and correct analysis
- Delivering top quality reports and analysis as per commitment
Requirements
- At least 5-7 Years’ of Experience working in a similar role
- Hands on with advanced SQL
- Knowledge of data visualization tools like Looker Tableau, Power BI or Sisense
- Some exposure to Python is a plus
- Some exposure to AI and ML is a plus ( Not Essential)
- Ability to write DAGs and knowledge of Spark is a great plus( Not Essential)
- Hands-on experience with agile development management tools (e.g. Trello, Asana, Jira) is a plus
- Experience working in a Regional setting and liaising with stakeholders in a regional setting is a plus.
- Highly adaptable problem solver with a positive can-do attitude!
