Job Description:

Job Description:

•    Overall 6 – 10  years’ Experience in Server Management Administration (Linux). 
•    Experience in Server (physical/VM) installation, maintenance & decommissioning. 
•    Profound Linux OS operations experience. 
•    Knowledge in hypervisor operations (XEN and VMware). 
•    To have good knowledge in LVM, DNS, LDAP and IPTables. 
•    To have good troubleshooting skills in server down situation. 
•    Knowledge in physical server management. 
•    Additionally, associate level knowledge in at least one public cloud landscape (AWS, Azure, GCP).
•    Basic knowledge in automation tools and (e.g. chef) and scripting (e.g. bash, Perl)
•    Additionally, knowledge/experience in using GitHub and Jira would be beneficial.
•    Any experience in monitoring with Prometheus on docker setup and/or ELK stack would be beneficial (not mandatory)
•    Any knowledge for central infrastructure services is recommended and highly beneficial (Security Groups/RPM/Rsync/Mail/Active Directory/Chef automation/Nagios/repository management/Monitoring)
•     Able to provide knowledge transfer from certain technology areas towards 2nd level technical support.
 
             Roles & Responsibilities:
•    Deliver 3rd level technical support in compliance with customer SLAs
•    Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes
•    Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks
•    Storage Operations based on netapp-nfs
•    Package/repository management and OS image maintenance
•    Patch Management using BladeLogic Automation
•    Server related Monitoring/Alert configuration and rollouts
•    Performance tests and analysis
•    Root Cause Analysis for customer incidents
•    Service/Task documentation, testing, quality management and knowledge transfer 
•    assist 2nd level technical support in complex tasks 
•    willingness to participate in an OnCall setup which may include weekends or public holidays if required by the project

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For any questions related to Job Description, you may connect with below specified contact from Recruiting.

Recruiter Name: Antonette Nirisha 

Recruiter Email ID: [email protected] 

NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.