IBG
Facilitate the implementation and support of SAP PP
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
Facilitate workshops to collect business requirements
Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
Design, customize, configure and testing of PP
Identify gaps, issues and work around solutions.
Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems.
Handle changes or emergency transports as needed for high priority issues;
Document functional designs, test cases and results.
Proactively identify and propose business process and/or system enhancements
Provide consulting services on both new implementations and existing support projects
Act as a liaison between the business functions
IBG