Sales Representative - German Speaker

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM

The Member Success Team (Inside Sales) is a front-line team, looking to engage with our existing customer base and help them to save time and money through utilising our products and services.

ABOUT THE ROLE 

We’re looking for a German-speaking Sales Representative to join our high-performing team. This is a fast-paced, hybrid sales role where you will leverage data-driven insights to speak with both existing and prospective German-speaking members, identifying needs and recommending Tide’s products and services to help them succeed in the German market.

You’ll combine consultative selling and relationship-building to support small business owners at various stages of their journey with Tide.

As a Sales Representative (German-speaking) you will:

• Call existing members: Build rapport, understand their evolving business needs, and identify opportunities to upsell relevant Tide products and services
• Contact prospective leads: Reach out to SMEs that have shown interest in Tide but haven't completed sign-up. Guide them through the onboarding process, highlight Tide’s value proposition, and convert them into active members
• Use data-led insights to personalize your conversations, improve conversion rates, and deliver a seamless member experience
• Collaborate cross-functionally with Marketing, Product, and Member Support teams to stay up to date on new features, campaign insights, and feedback loops
• Test new outreach scripts, lead segments, and product messaging to optimize sales performance
• Participate in projects that support the team’s evolution and wider business objectives

WHAT WE ARE LOOKING FOR

Tide is seeking an ambitious and bilingual sales professional who is passionate about helping entrepreneurs grow their businesses. You’ll thrive in a performance-driven environment and take pride in delivering personalized solutions.

The ideal candidate will have:

• Excellent verbal and written German and English skills
• Experience in telesales or inside sales, ideally within financial services or a tech-driven environment
• Proven ability to work towards revenue and conversion targets
• Strong phone presence and objection-handling skills
• Experience using Kustomer (or a similar CRM tool)
• Self-motivated, enthusiastic, and proactive
• Ability to interpret data trends and behavioral signals to guide your sales approach
• A collaborative mindset – you work well with others but also independently hit KPIs
• Some knowledge of buyer psychology and sales techniques
• Exposure to fast-scaling teams or projects

WHAT YOU WILL GET IN RETURN 

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
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TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.