The Sales Office Coordinator is responsible for providing comprehensive administrative and operational support to the solar power company's office, ensuring smooth and efficient day-to-day operations. The key responsibilities include:
Administrative Support:
Manage and maintain the company's scheduling, calendar, and appointment system for both internal staff and customer appointments.
Coordinate and organize various office activities, such as meetings, events, and client visits.
Handle incoming phone calls, emails, and correspondence, and direct them to the appropriate personnel.
Maintain and organise office files, records, and documentation in both physical and digital formats.
Assist with the preparation of reports, presentations, and other documents as needed.
Customer Service:
Serve as the primary point of contact for customers, providing exceptional customer service and addressing inquiries and concerns.
Assist customers with scheduling appointments, gathering information, and following up on the status of their solar power installations.
Collaborate with the sales and technical teams to ensure a seamless customer experience.
Maintain a high level of professionalism and empathy when interacting with customers.
Office Management:
Oversee the procurement and maintenance of office supplies, equipment, and other resources.
Coordinate with vendors and service providers to ensure the smooth operation of the office.
Assist with the implementation and maintenance of office policies, procedures, and best practices.
Provide support for special projects or initiatives as assigned by the management team.
Qualifications:
High school diploma or equivalent, with some post-secondary education or training in office administration or a related field preferred.
Minimum 2-3 years of experience in an administrative or office coordinator role, preferably in the renewable energy or solar power industry.
Excellent communication and interpersonal skills, with a customer-focused approach.
Proficient in using office software applications, such as Microsoft Office Suite and customer relationship management (CRM) tools.
Strong organizational skills and attention to detail, with the ability to multitask and prioritise effectively.
Familiarity with the solar power industry and its technical terminology is a plus.
Commitment to providing a positive and inclusive work environment.
As a female candidate, you would bring a valuable perspective and set of skills to this role, contributing to the diversity and success of the solar power company. Your empathy, attention to detail, and commitment to customer service would be highly valued in this position.
If you have any further questions or need additional information, please let me know.
Job Type: Full-time
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
Ability to commute/relocate:
- Karnal, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Preferred)
Language:
- English (Preferred)
Willingness to travel:
- 75% (Preferred)
Work Location: In person
