About Us
We are a premium fitness studio dedicated to helping our members achieve their health and wellness goals through world-class facilities, expert trainers, and personalized programs. We are seeking a dynamic and results-driven Sales and Customer Service Executive to join our team.
Key Responsibilities
Sales:
- Actively promote and sell fitness subscriptions, memberships, and packages to potential customers.
- Conduct outbound calls, follow-ups, and walk-in client consultations to achieve sales targets.
- Explain membership benefits, pricing, and ongoing offers clearly to prospects.
- Upsell and cross-sell additional services, personal training packages, or wellness programs.
Customer Service:
- Greet and assist customers at the front desk, ensuring a welcoming and professional environment.
- Address inquiries and provide detailed information about the fitness center’s offerings.
- Handle member feedback, complaints, and requests promptly and professionally.
- Ensure smooth onboarding of new members, including completing necessary documentation.
Operational Support:
- Maintain accurate records of leads, conversions, and customer interactions.
- Coordinate with the training and operations team to ensure a seamless member experience.
- Keep updated on promotions, events, and new services to share with customers.
Requirements
- Proven experience in sales and customer service, preferably in the fitness, hospitality, or wellness industry.
- Excellent communication, negotiation, and interpersonal skills.
- Positive, energetic, and customer-focused attitude.
- Ability to work towards and achieve monthly sales targets.
- Basic computer skills (MS Office, CRM tools).
- Willingness to work flexible hours, including evenings and weekends.
Benefits
- Competitive salary with attractive sales incentives.
- Complimentary gym membership.
- Opportunity for career growth in the health and fitness industry.
- Supportive and vibrant work environment.
Job Type: Full-time
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- What is your monthly Inhand salary ?
- What is your Notice period ?
Work Location: In person
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