Job Summary
The Sales Coordinator will assist the sales team in achieving revenue targets by managing back-office support, client coordination, order processing, and documentation. This role acts as a bridge between customers, the sales team, and internal departments to ensure timely communication, order fulfillment, and customer satisfaction.
Roles & Responsibilities1. Sales Support & Coordination
- Assist the sales team in preparing quotations, proposals, and tender documentation.
- Handle customer inquiries via email, phone, or CRM system.
- Track and follow up on pending quotations and proposals.
- Coordinate with the design, procurement, and service teams for timely project execution.
2. Order & Documentation Management
- Process purchase orders (POs) from customers and verify details.
- Ensure proper documentation for dispatch, billing, and delivery schedules.
- Maintain updated customer and order databases.
3. Customer Relationship Management
- Maintain regular communication with clients regarding order status and delivery timelines.
- Handle escalations and forward critical issues to the concerned department.
- Assist in scheduling client meetings, presentations, and follow-ups.
4. Reporting & MIS
- Prepare daily/weekly/monthly sales reports for management review.
- Track sales performance against targets using CRM or Excel dashboards.
- Provide input on sales trends and customer feedback.
5. Coordination with Finance & Logistics
- Follow up on payments with customers as per credit terms.
- Coordinate with logistics for dispatch planning and delivery tracking.
Qualifications & Skills
- Education: Graduate in Business Administration, Commerce, or related field. / BSC/MSC - CHEMISTRY/BIOCHEMISTRY / B.TECH - CHEMICAL ENGINEERING/ENVIRONMENTAL ENGINEERING
- First preference will be given to female candidates
- Experience: 1–4 years in sales coordination or inside sales (preferably in water treatment, engineering, or industrial sectors).
- Skills:
- Excellent communication and coordination skills.
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.
- Ability to multitask and prioritize under tight deadlines.
- Basic understanding of technical products or willingness to learn.
Behavioral Competencies
- Attention to detail.
- Strong organizational skills.
- Positive attitude and problem-solving approach.
- Team player with customer-oriented mindset.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Experience:
- Water treatment: 1 year (Required)
Work Location: In person
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