- Conduct outbound calls to prospective clients to introduce and promote Blue Ocean’s products and services.
- Follow up on leads generated through various marketing channels, converting prospects into enrolled students.
- Achieve and exceed monthly sales targets and KPIs by promoting relevant courses to prospective clients.
- Develop and maintain strong relationships with potential clients, addressing their questions and concerns regarding training programs.
- Provide accurate and detailed information about courses, schedules, and benefits, tailoring the message to meet individual client needs.
- Act as the primary point of contact for clients throughout the sales process, ensuring a positive customer experience.
- Research and understand the training needs of potential clients to tailor the sales approach effectively.
- Identify and suggest new opportunities for enhancing course offerings based on client feedback and market trends.
- Maintain accurate records of all sales activities and client interactions in the CRM system.
Requirements
- Minimum 2 years of telesales or inside sales experience
- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
- Excellent communication skills in English.
- Strong negotiation and persuasion skills with a track record of meeting or exceeding sales targets.
- Demonstrates a high level of customer service, with the ability to engage clients and understand their needs.
- Proficient in using MS Office applications.
Benefits
- Provident Fund
- Incentives
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