Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development.
Its 2,037 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness and transparency.
To support our fast-growing presence on all continents, we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry!
Believe is listed on compartment A of the regulated market of Euronext Paris (Ticker: BLV, ISIN: FR0014003FE9).
Ready to #setthetone with Believe?
Job Description
We are looking to hire a Content Infringement Operations team member to deal with Video right infringements and conflict situations related to our artist's catalogue . This role involves both protecting our Artists rights and limiting legal risk across digital services with reinforcing our processes and controls. The position will be based in the Mumbai office and is part of the Rights Operations Department. The candidate would be expected to perform the below tasks:
- Follow up on various Claims like third party, disputes, appealed, potential assigned to TuneCore on UGC Stores (YT, META, and TikTok)
- Rights audit of our catalogue to detect rights infringement and Content ID misuse
- Channel/Page Whitelisting on UGC stores
- Responsible for addressing and resolving artist queries by offering prompt support and effective troubleshooting through the Zendesk platform.
- Resolving conflict situations on UGC stores.
- Ensure that TuneCore respects all the KPI’s and SLA’s
Qualifications
Bachelors/Master degree- Having relevant experience in the areas of YT Infringement
- Should have known how to handle YT CMS
- Written and spoken English with good communication skills are mandatory
- Digital-friendly Knowledge about music rights management
- Organized, reliable, proactive, disciplined, and independent
- Team Player, multitasker with excellent time management and organizational skills
- Motivated and curious.
Additional Information
Benefits @Believe:
#Flexibility – Just punch in leaves, not intime and out time
#Office perks – a game of foosball, table tennis to bat the afternoon lacklustre, free event pass for exclusive and limited shows, music subscription, etc
#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture
#Transperancy – engaged in secondary activity just disclose it to us
#Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.
Disclosure:
Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.