Job Title: Retail Customer Care Assistant
Location: Chennai, Alandur
Reports To: Store Manager
Core Objective: Provide outstanding customer service, support store operations, and contribute to sales growth and retention.
Responsibilities:
- Welcome customers, assist with queries, recommend products
- Process sales, returns, and refunds accurately
- Maintain stock levels and manage inventory shelf replenishment
- Ensure store cleanliness and adherence to merchandising standards
- Record feedback, resolve issues, and escalate when needed
- Collaborate with team members to meet sales goals
Qualifications:
- High school diploma (minimum)
- Prior retail or customer service experience preferred
- Excellent communication, basic numeracy, and POS familiarity
- Flexible working hours, including weekends & holidays
Skills:
- Customer-first orientation
- Problem solving and conflict management
- Attention to detail and reliability
- Teamwork in dynamic retail environment
Regards
YuvaraJ
9551519291
[email protected]
Job Types: Full-time, Permanent
Pay: ₹9,454.88 - ₹32,310.83 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
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