Relationship Officer-811-Digital Banking Kotak 811-Sales

This is an Internal document.
Job Title: Relationship Officer - 811 Digital Sales Grade: M1
Job Role- 
Have good awareness of Corporates with entry point links in those corporates. 
Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. 
Cross sells bank products to existing set of Corp Sal customers which are mapped. 
Handle Investment and Insurance requirements of clients 
Informs customers of new products or product enhancements to further expand the banking relationship. 
Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. 
Goes beyond the professional need of the customer by providing other products - enhancement of customer value 
Maintains complete relationship record for assigned customer accounts. 
Penetration of group/family account of the existing mapped base. 
Tracks customer complaints/queries and turnaround times for customer satisfaction
Job Requirement- 
Good communication and presentation skills. 
Willing to travel extensively within the city limits. 
Two- wheeler and an android phone is must. 
Liability Sales experience or KYC knowledge is an added advantage. 
Graduate with Minimum 0-2 Yrs. of experience.