Interested candidates are encouraged to call 7248982655 for further information
Job Descripion:-
- Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals.
- Answer, screen and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email.
- Scheduling and confirming appointments for patients, and reminding them of upcoming appointments
- Obtaining and entering new patient demographics.
- Ensure that the patients / attenders are kept comfortable at all times & Engaging the patients.
- Billing for the patients and closure of account on daily basis before leaving.
- Appointment booking and follow ups for corporate patients.
- Getting all the documents & forms filled up by the patient & ensure nothing is left & all the tests are completed.
- Daily reports sending it to all concern companies & patients.
- Collecting the reports and handing to over to the customers at the time of inquiry.
- Rescheduling of the appointments if required.
- Ensure reception area is tidy and presentable, with all necessary stationery and material (eg pens, forms and brochures)
- Ensure general cleanliness of the Centre.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock.
- Update calendars and schedule meetings
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, Printing & Scanning documents.
- Collecting feedback forms from the patients and documenting the same. End of the month preparing and analyzing reports to manager (feedback and other reports)
Skills and specifications
- Willingness to discover and develop meaningful patient relationship
- Friendly, Polite and tactful attitude
- Excellent communication and good presentation skills.
- Ability to cope up with multiple projects and deadlines
- Ability to motivate and energize the fellow team members
- Ability to tackle with diverse customers
- Willing to build a long term relationship with the customer
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
- Do you have COMPUTER KNOWLEDGE (Word, Excel) Must
Language:
- English (Required)
Work Location: In person
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