Our EEO Policy
Child Care Associates is an equal opportunity employer who offers equal employment opportunities without regard to race, color, religion, sex, national origin, age, pregnancy, mental or physical disability, political affiliation, beliefs, protected veteran status in accordance with applicable federal laws, or any other protected class.
Position Information:
- Bachelor’s degree in social work, early childhood education, business administration: OR two (2) years progressive experience in child care or social services.
- Demonstrated ability to lead teams, manage performance, and implement program policies.
- Excellent communication, organizational, and problem-solving skills.
- Computer proficiency and ability to use technology for case management and reporting.
- Must possess excellent verbal and written communication skills and the ability to communicate and interact effectively with Program Services Staff and Early Learning Providers with professionalism.
- Must be legally authorized to work in US/TX.
- Position subject to successful completion of background checks
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
- Must be able to frequently walk, stand, and sit for extended periods.
- Repetitive use of hands for reaching, handling, and turning.
- Ability to lift and carry up to 30 pounds; includes light lifting of supplies and materials.
- Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
- Must be able to twist, turn, kneel, bend, and stoop as needed.
Responsibilities:
The Program Services Supervisor supports the Program Manager in overseeing the day-to-day operations of program services. This role involves working closely with team leads to supervising staff, ensuring effective communication, collaboration, and alignment with program goals.
- Supervise and support Client Service Specialists
- Monitor daily operations and ensure compliance with CCS policies, procedures, and performance standards.
- The supervisor will also coordinate staff training and professional development.
- Assist in the development and refinement of workflows, documentations standards, and client communication protocols.
- Review and approve eligibility determinations, recertifications, and terminations as needed.
- Serve as liaison between frontline staff and upper management, ensuring clear communication and alignment.
- Participate in audits, reporting, an quality assurance initiatives.
- Represent the CCS program in community meetings or events as assigned.
