your profile
In this Role you play key role in:
- Delivers a high quality, professional and proactive day to day service to the Client in accordance with agreed SLAs/KPIs
- Serve as the main point of contact for assigned clients, developing strong relationships and acting as a trusted advisor
- Ensures the delivery of a customer focused service to the client with highly proficient knowledge of one or more processes, continually striving to improve the process.
Your Profile
- Previous experience in the Operational Procurement (minimum 1 year)
- Strong ability to work well with the team and stakeholders
- Ability to manage priorities, deadlines and tasks in order to accomplish goals
- Excellent communication and interpersonal skills
- Excellent Customer Service skills and client-focus attitude
- Strong attention to details, analytical skills and problem-solving skills
- Very good knowledge of Microsoft Office programs to include Excel skills
- SAP/Ariba experience as an asset
- What you love about working here :
- You can shape your with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
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