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About the role :
We are seeking a detail-oriented and data-driven Partnership Operations Manager to support our growing partnerships function. This is an individual contributor role focused on operational excellence, where you will own the day-to-day administration, reporting, and process management of our partnerships and partner-led sales motions. Your role will be pivotal in ensuring our internal systems, reports, and workflows run smoothly, enabling strategic decision-making across the partnerships organization.
What You'll Do:
Operational Support for Partnerships & Partner Sales
- Manage all administrative and backend processes related to partnership onboarding, enablement tracking, and pipeline hygiene.
- Support partner-led sales workflows including data management, opportunity tracking, and internal system alignment (Google Sheets, SFDC).
- Coordinate updates across cross-functional teams to ensure process consistency and data accuracy.
Reporting & Analytics
- Build and maintain Tableau dashboards and Google Sheet trackers to report on partner performance, sales contribution, and key metrics.
- Provide timely, reliable, and actionable insights to the partnerships and sales leadership teams.
- Automate recurring reports and streamline manual processes wherever possible.
CRM & Data Management (SFDC)
- Maintain clean and structured partner-related data in Salesforce.
- Partner with RevOps to ensure accurate mapping of partner accounts, contacts, and deal attribution.
- Identify and resolve data inconsistencies that impact reporting and business operations.
Cross-functional Coordination
- Liaise with Sales, RevOps, Marketing, Finance, and Enablement teams to align on partnership processes and reporting needs.
- Own documentation and knowledge management for partner operations workflows
What You Bring:
- Fulltime Bachelors in Science / Engineering
- 3–5 years of experience in Sales/Partnership Operations, Revenue Operations, or similar roles.
- Shift : Mandatory Night Shift - 5PM to 2 AM IST
- Hands-on experience with Tableau and advanced Google Sheets for reporting and visualization.
- Strong working knowledge of Salesforce (SFDC) for managing and reporting on partner-related data.
- High attention to detail and an organized, self-driven approach to managing multiple concurrent tasks.
- Exposure to SaaS or technology industry environments.
- Excellent communication skills and comfort collaborating across teams.
- Prior experience supporting partnerships or channel sales would be great plus
- Understanding of co-selling motions or partner lifecycle stages.
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
