- Plan, organize, and oversee daily outpatient operations to ensure seamless patient care.
- Coordinate with doctors regarding OP schedules, availability, and consultation timings.
- Manage patient appointments, registration, and waiting time to ensure smooth flow.
- Supervise OPD support staff (nurses, front office, assistants) to ensure efficiency.
- Handle patient queries, grievances, and feedback to improve service quality.
- Monitor OPD performance metrics – patient inflow, consultation time, turnaround time.
- Ensure proper documentation, billing, and record maintenance of OPD services.
- Coordinate with diagnostic/lab, pharmacy, and other departments for integrated care.
- Implement SOPs for OPD operations and ensure adherence to policies and compliance.
- Manage emergency cases in OPD and escalate to higher management when required.
- Prepare monthly reports on OPD operations and suggest process improvements.
For further details or to apply, please contact:
Karthick D
Sr. HR
9500010068
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Experience:
- Hospitality: 1 year (Required)
- Schedule management: 1 year (Required)
Work Location: In person
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