Job description:
Job Title: Executive – Assisted Sales
Location: Bansawadi , Bangalore
Experience: 0–2 Years
Function: Assisted Sales
Role Overview
We are looking for enthusiastic and customer-focused individuals to join our Assisted Sales team in Banaswadi, Bangalore. The ideal candidate will support customers throughout their purchase journey, offer personalized product guidance, and ensure successful order completion through the website.
Key Responsibilities
- Handle inbound sales inquiries and follow up with outbound calls for missed leads
- Engage with customers who have abandoned their shopping carts and assist them in completing their purchases
- Understand customer requirements and provide tailored product recommendations
- Guide customers through the online order process, including necessary verification steps
- Follow up with customers for feedback, resolve concerns, and encourage repeat purchases
- Maintain accurate records of all customer interactions and transactions
Key Skills & Competencies
- Excellent verbal communication and interpersonal skills
- A genuine interest in sales and customer engagement
- Strong problem-solving abilities with a customer-first approach
- Proficiency in basic computer applications and CRM tools
- Good typing speed and accuracy
Education & Experience
- Graduate or Undergraduate (Freshers welcome)
- 0–2 years of experience in sales, customer service, or e-commerce preferred
Job Types: Full-time, Permanent
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
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