About Us:
BardWood Support Services is a leading UK-based recruitment specialist to the facilities industry. We pride ourselves on providing exceptional service and building strong relationships with our clients and employees.
The Role:
We are seeking a highly motivated and organised Operations Coordinator to join our team. In this role, you will play a crucial part in ensuring the smooth running of our operations by managing internal and external stakeholder relations and efficiently handling queries and escalations.
Responsibilities:
- Manage internal and external stakeholder relationships, fostering positive and productive communication.
- Efficiently handle queries and escalations, providing timely and accurate resolutions.
- Maintain accurate records and documentation.
- Contribute to the continuous improvement of operational processes.
- Collaborate effectively with colleagues across different departments.
Required Skills:
- 1+ years experience as an Operations Coordinator or International Voice Process
- Excellent communication skills (oral and written).
- Proactive and ability to work independently and collaboratively.
- Strong problem-solving and analytical skills.
- Ability to prioritise tasks and manage multiple deadlines effectively.
- Proficiency in Microsoft Outlook.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and fast-paced environment.
- Be part of a supportive and collaborative team.
- Career development opportunities within a growing company
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
- UK shift
- Weekend availability
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Work Location: In person
