Company Name: Skyy Skill Academy
Industry: EduTech
Location: Hyderabad
Position: Operation Executive
Education: B.Tech/MBA
Experince:2-3 Years
We are looking for a dynamic
team. The ideal candidate will have experience in managing day
- - Address and resolve student
- Handle escalations efficiently to ensure timely resolution and student sa
- - Maintain records and documentation of student interactions and resolutions.
- experience for students.
Requirements:
- - - Problem-solving attitude with the abil
- Proficient in using communication tools like phone, chat, and email.
- Ability to work independently and within a team.
Executive/ Academic Support Executive
Operation Executive / Academic Support Executive
day-to-day operations, providing
ss students queries related to classes, schedules, and academic concerns.
satisfaction.
ability to join our
academic support, and ensuring smooth communication between students and trainers.
Manage classes and coordinate with trainers for smooth execution of sessions.
tisfaction.
Provide support to students through multiple channels (call, chat, and email).
Work closely with the academic and operational teams to ensure a seamless learning
Minimum 2 years of experience in an operational role (preferably in the education sector).
Strong communication skills and the ability to handle multiple tasks efficiently.
ity to handle escalations professionally
Job Type: Full-time
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Paid time off
- Provident Fund
Schedule:
- Day shift
Work Location: In person
