Job Summary:
We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills.
Key Responsibilities:
Handle customer queries via email or chat platforms
Maintain accurate records of customer interactions and transactions
Perform data entry and validation tasks
Ensure timely processing of information according to company guidelines
Collaborate with other departments to resolve issues efficiently
Meet or exceed performance metrics and targets
Follow standard operating procedures and company policies
Job Types: Full-time, Permanent, Fresher
Pay: ₹19,779.51 - ₹53,957.94 per month
Benefits:
- Work from home
Schedule:
- Day shift
- Morning shift
- Night shift
Work Location: In person
