Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?

Reporting to the Finance Transformation IT Product Owner, the NetSuite Business Analyst will help guide the Finastra business to improve business processes and efficiency within our NetSuite platform. 

You will elicit, document and analyse requirements around business challenges, and then produce data-driven solutions.  You will be the go-to person when it comes to communication between IT and business stakeholders to ensure all involved work together to attain the best results.

This position is located in Bucharest and will be hybrid working with the expectation of being in the office at least one day per week.

What we’re looking for:

• Deep experience of NetSuite and the Order to Cash process.
• Agile development methodology.
• The ability to learn new things quickly and the understand stakeholders requirements.
• The ability to translate simple to complex user requirements into functional and actionable solutions within the NetSuite environment.

Responsibilities & Deliverables:

Your deliverables as a NetSuite Business Analyst will include, but are not limited to, the following:

• Document and evaluate existing 'as-is' order to cash processes, anticipating requirements, and uncovering areas for improvement.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Gather and documents all requirements - translating business owner needs into structured user stories that permit Coupa solution design, accurate build and effective change.
• Identify and documents opportunities for process optimisation, redesign, or new processes to reduce cost and improve customer satisfaction.
• Create and manage a backlog of well-formed user stories (requirements) and works closely with technical  architects and developers on solution design.
• Create acceptance criteria and validate that solutions meet business needs through defining and coordinating testing.
• Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time and quality.
• Track and ensure user stories are being developed and delivered on time, and within scope.
• Serve as a liaison between stakeholders and the development team.
• Deliver effective communication of your insights, user stories and plans to cross-functional team members and management.
• Work closely with Test leads on an appropriate test strategy and plan, and support all testing activity.
• Support in the updating, implementing, and maintaining of training documentation.
• Prioritizing initiatives based on business needs and requirements.
• Follow agreed Project Management governance and reporting principles.
• Other duties and projects as assigned.

Required Skills and Experience

• 4+ years NetSuite Business Analyst experience on complex IT transformations.
• Excellent understanding of the Order to Cash and P2P Finance process.
• Should be able to write flow ability to create workflow & generating reports, creating saved search. 
• Should have strong experience in NetSuite one world account configuration.  
• Good understanding in AR/AP /CoA and inventory
• Should be able perform simple administrative tasks such as (Customer records/Forms/Segments/permissions and roles and CSV Imports.     
• Excellent understanding of the Order to Cash Finance process.             
• Good understanding and experience of Agile project management delivery and software development lifecycle.
• Ability to take a systematic and analytic approach to problem solving, whilst paying close attention to the detail.
• Ability to provide solutions to a variety of technical problems of moderate scope and complexity independently.
• Effective verbal and written communication skills with the ability to communicate concisely and clearly.
• Outstanding stakeholder management skills.
• Strong interpersonal and influencing skills.
• Proficiency with Microsoft Office and Jira applications.
• Ability to work independently or within a team environment and handle multiple projects simultaneously.
• Financial Services industry experience preferred.

Job Location: Bangalore

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

·       Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

·       Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

·       Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

·       ESG: Benefit from paid time off for volunteering and donation matching.

·       DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

·       Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

·       Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!