- Advocating our Code of Business Conduct and always acting with integrity and due diligence
- Sustaining the culture of continuous improvement with the team
- Achieving team objectives, partner management and issue management
- Developing and leading a high performing team, crafting an environment for success by setting direction and mentoring them to
succeed through inspiring conversations every day
- Delivering the Business Plans by Making decisions within Policy framework
-Leading, governing and extending support for daily operations inclusive of process, policies and lead all aspects of systems
maintenance Leading, maintaining, reviewing, and improving the SLAs, critical metrics and other Business and Customer Metrics in line with the Big 6 and other business strategies
-Aligning self and team to the Tesco Business plans and strategies for Odessy 26 and beyond
- Partnering with the Market to drive category strategy by collaborating and leveraging on the skills within TBS
- Having a seat at the table by solving business problems for Buyers, Merchandisers and Product Transformation team and building
trusted partnership with Stakeholders
-Cross functional collaboration within and across TBS to create a value stream network driving efficiency end to end
Key people and teams I work with You will need Customer and Product teams
Direct reportees (c.18-24)
- Business Transformation teams
Indirect reportees
- People Operations
Headcount and Team welfare Budgets
- Directors and Heads of Functions
-Product Transformation
Operational skills relevant for this job:
Experience relevant for this job:
Adv MS Office - Excel, Word, PowerPoint
- Experience of delivering operations
Eye-to-Detail, Planning & Organising
- Project management
Process Mapping Tools and Techniques, Problem
- Managing and Leading teams
Solving,Process Coaching, Stakeholder Management
People Policies and Processes
KPIs, SLAs, Operations Delivery, Analysis and Judgement
Improve team performance and productivity About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation.
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