Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
We are inviting applications for the role of MT, HRO Payroll!
Responsibilities:
• Handling entire operations of Payroll Operations / Benefit plan administration for US
• Hiring and staffing teams to ensure operations stability
• Leading / grooming team leaders to ensuring all the process activities are completed and SLAs met
• Getting Involved is customer engagement activities, will be one point of contact for Process owners
• Monitoring contractual changes / amendments
• Collaborating with transitions team in case of FTE ramp up / scope additions
• Driving quality initiatives to bring continuous improvements
• Overseeing turnover, trainings for staff and involving in their development planning
• Driving Compliance and putting system / process controls
• Closely working with Service delivery leader and sales to manage account P&L
Hiring setups
• US Tax calculations
• Personal data changes, Job changes/Org changes
• Transfer, Separation and Termination
Letter generation
• Benefit plan Administration
Plan communication
• Eligibility and Enrollment support
Life event changes / System Admin
• Analytical Skills and ability to work and supervise different teams.
• Ability to prioritize effectively, be flexible as needs change
• Ability to work on own initiative
• Clear thinking / problem solving skills and ability to quickly grasp new ideas
• Effective working knowledge of IT tools like MS Excel
• Having experience in any of this software/platforms (SAP, Microsoft Dynamic AX, Fortis, Pipeline, EMS and World Manager) is an added advantage
Qualifications we seek in you
Minimum qualifications
• B.com/MBA or equivalent
• Prior US Payroll processing/Operations is required and having Payroll accounting is an added advantage
• Good Communication – Both Written and oral
Preferred Qualifications
• Good Accounting- Payroll Operations / Record to Report
• Having experience and knowledge in
• Employee Data/Admin
Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
