A job description for a female telecalling and customer handling role involves making outbound calls to generate leads and sales, handling inbound customer inquiries, resolving issues, maintaining customer records in system, and meeting sales targets. Key qualifications include excellent verbal communication skills, active listening, problem-solving abilities, and proficiency in regional languages alongside English. The role requires a proactive approach to customer service, a thorough understanding of products and services, and the ability to work efficiently .
Essential Skills and Qualifications
- Communication:Excellent verbal communication and active listening skills.
- Language Proficiency:Fluency in English and relevant regional languages.
- Problem-Solving:Strong problem-solving and conflict resolution skills.
- Customer Service:A proactive approach to customer service and a pleasant, soft-spoken demeanor.
- Technical Skills: (like Salesforce) and Microsoft Office Suite.
- Education:A high school diploma or equivalent is often sufficient, making it a suitable role for freshers.
Job Type: Full-time
Pay: ₹9,000.00 - ₹12,000.00 per month
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Expected Start Date: 27/08/2025
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