The Learning Management Specialist is responsible for the end-to-end management of learning content within the Cornerstone OnDemand Learning Management System (LMS). This role combines technical platform expertise with project management skills to ensure seamless course delivery, effective learning administration, and successful content development initiatives.
Key Responsibilities
Course Publishing & Content Management
Configure and publish learning courses, curricula, and learning paths within Cornerstone LMS
Ensure proper course categorization, tagging, and metadata for optimal searchability and reporting
Manage course enrollment processes, prerequisites, and completion requirements
Coordinate SCORM, xAPI, and other content package uploads and testing
Maintain course catalogs and ensure content accuracy and currency
Troubleshoot technical issues related to course functionality and user access
Quality Assurance
Conduct quality assurance of content assets that are requested to load in the LMS
Ensure quality standards are adhered to
Learning Administration
Administer user accounts, roles, and permissions within the Cornerstone platform
Monitor learner progress and completion rates across all courses and programs
Generate and analyze learning analytics reports to track engagement and effectiveness
Manage compliance training requirements and automated notifications
Support learners with technical issues and platform navigation
Coordinate with IT and vendor support for system maintenance and updates
Maintain learning records and ensure data integrity within the system
Strategic Learning Support
Collaborate with learning and development teams to align LMS capabilities with organizational learning objectives
Provide recommendations for platform optimization and feature utilization
Support the evaluation and implementation of new learning technologies and integrations
Assist in developing learning governance policies and standard operating procedures
Participate in vendor meetings and platform upgrade planning
Required Qualifications
Education & Experience
Bachelor's degree
2+ years of experience with Learning Management Systems, preferably Cornerstone OnDemand
2+ years of project management experience, preferably in learning and development contexts
Experience with e-learning content development and SCORM standards
Technical Skills
Proficiency in Cornerstone OnDemand platform administration and configuration
Understanding of learning standards (SCORM, xAPI/Tin Can, AICC)
Experience with content authoring tools (Articulate Storyline, Adobe Captivate, or similar)
Strong analytical skills with experience in learning analytics and reporting
Familiarity with HTML, CSS, and basic web technologies
Project management software proficiency (Smartsheets, MS Project, Asana, Trello, or similar)
Core Competencies
Strong project management and organizational skills
Excellent communication and stakeholder management abilities
Problem-solving mindset with attention to detail
Ability to work independently and manage multiple concurrent projects
Customer service orientation with focus on learner experience
Change management and process improvement capabilities
Preferred Qualifications
Project Management Professional (PMP) certification or similar
Cornerstone OnDemand certification or other LMS certifications
Experience with learning content development methodologies (ADDIE, SAM, etc.)
Background in instructional design or adult learning principles
Performance Metrics
Course publishing accuracy and timeliness
Learner satisfaction scores and platform adoption rates
Project delivery success rates and adherence to timelines
System uptime and technical issue resolution times
Content development project ROI and quality metrics
Compliance training completion rates and reporting accuracy
