Key Responsibilities
- Automate deployments utilizing custom templates and modules for customer environments on AWS.
- Architect AWS environment best practices and deployment methodologies.
- Create automation tools and processes to improve day to day functions.
- Educate customers on AWS and Rackspace best practices and architecture.
- Ensure the control, integrity, and accessibility of the cloud environment for the enterprise
- Lead Workload/Workforce Management and Optimization related tasks.
- Mentor and assist Rackers across the Cloud Function.
- Quality check development of technical training for all Rackers supporting Rackspace Supported CLOUD Products.
- Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business.
- Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.
Technical Expertise
- Experienced in solutioning and implementation of Green field projects leveraging IaaS, PaaS for Primary site and DR.
- Near expert knowledge of AWS Products & Services, Compute, Storage, Security, networking, etc.
- Proficient skills in at least one of the following languages: Python, Linux, Shell scripting.
- Proficient skills with git and git workflows.
- Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance.
- Highly skilled in Terraform/IaC, including CI/CD practices.
- Working knowledge in Kubernetes.
- Experience in designing, building, implementing, analysing, Migrating and troubleshooting highly available systems.
- Knowledge of at least one configuration management system such as Chef, Ansible, Puppet or any other such tools.
- Understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services.
- Knowledge in the application of current and emerging network software and hardware technology and protocols.
Skills
- Passionate about technology and has a desire to constantly expand technical knowledge.
- Detail-oriented in documenting information and able to own customer issues through resolution.
- Able to handle multiple tasks and prioritize work under pressure.
- Demonstrate sound problem-solving skills coupled with a desire to take on responsibility.
- Strong written and verbal communication skills, both highly technical and non-technical.
- Ability to communicate technical issues to nontechnical and technical audiences.
Education
Required Bachelor’s degree in Computer Science or equivalent degree.
Certifications
Requires all 3 Associate level Certificates in AWS or professional level certificate.
Experience
7+ Years of total IT experience
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