Company Description
About Eurofins
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.
Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.
Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers.
Job Description
POSITION NAME:
POSITION TITLE (ENGLISH): IT Infrastructure Lead
REPORTING TO: Asst. Manager IT
REPORTING LOCATION: Bangalore
WORKING LOCATION: Bangalore
NUMBER OF FTEs UNDER RESPONSIBILITY: None
SUMMARY OF POSITION AND OBJECTIVES:
The main objective of this position is to deliver high quality infrastructure support by detailing functional and non-functional requirements
POSITION & OBJECTIVES: The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality.
Job description:
Hands on experience on managing day to day operations of IT Infrastructure;
Hands on experience VMWare, NetApp storage, Commvault Backup & Recovery;
Good knowledge on Licensing (Microsoft, VMWare, Storage);
Collaborative worker and teambuilding ability;
Resolve operational problems within the defined schedules and service level agreements;
Analyze root causes of operational malfunctions and provide resolutions;
Monitor system operations and troubleshoot problems;
Install, support and maintain network and system tools;
Develop support plan to prioritize and resolve multiple issues;
Contribute to business meetings and report on issue status;
Experience in migrating workloads from on prem to Cloud and vice-versa;
Ability to handle escalations, and drive to conclusion;
Coordinate with multiple regional teams on discussion, planning, manage overall implementations of projects;
Adherence to company policy and procedures; educate team on new policy changes;
Handling operational escalations;
Working with various Infra teams to resolve issues;
Assisting service desk team if any escalation or support required;
Handling Incidents, problem, service & event management;
Needs to perform periodic audits of Server rooms, hub rooms;
Preparing operational reports, stats and present to higher management at times;
Strong written and verbal communication skills.
What we offer:
- A launch pad into various senior management opportunities – within the many business lines of Eurofins globally – or into the management hierarchy in our different corporate functions.
- The opportunity to grow your project management skills in a demanding, fast growing organization.
- A chance to become part of a highly motivated international team of professionals.
Requirements:
Technology skills:
Mandatory
- VMWare
- NetApp SAN, NAS
- Windows 2008 R2, 2012,2016 and 2019 Servers
- ITIL V4 Foundation
- Service Now
- Change, Incident, Problem Management
- Data Centre Management
- L1 Cloud Management
Preferred
- Cloud administration (Azure / Amazon)
- SCCM
- Solar winds Monitoring
- Vendor Management
- Scripting (Preferred Windows Power Shell)
Personal Skills:
- Technical and Functional Expertise.
- Understanding the Business.
- Achieving Results.
- Positive Attitude.
- Serving the Customer.
- Teamwork.
- Interpersonal and Communication Skills.
- Leadership and Personal Effectiveness
Qualifications
QUALIFICATIONS AND EXPERIENCE REQUIRED:
6- 10 years’ experience in IT
- BE Computer Science/MCA or any other Bachelor’s degree with the right experience
