The Support Staff, Accounts Payable / Accounts Receivable Process job performs routine administrative tasks in support of the organization's accounts payable or accounts receivable processes to enable accurate financial transactions, efficient cash flow management and compliance. Working under general supervision for routine administrative tasks, this job helps maintain financial records, resolve billing discrepancies, generate invoices, or verify and process invoices. This job also works closely with internal cross functional teams to facilitate billing or invoicing operations and delivers excellent customer service externally. Key Accountabilities
INVOICING: Assists in the preparation, generation or processing of invoices, ensuring accuracy and adherence to billing policies and procedures.
CUSTOMER SERVICE: Responds to routine customer or supplier inquiries regarding billing or invoicing, providing timely and accurate information and addressing any concerns or disputes.
BALANCE RECONCILIATION: Partners to process and reconcile accounts receivable balances using established administrative procedures, maintaining accuracy and investigating discrepancies.
DOCUMENTATION: Supports the maintenance of billing or invoicing records and documentation, assuring proper filing and organization for easy retrieval and audit purposes.
RECORDS MAINTENANCE: Assists with maintaining financial records related to accounts payable or accounts receivable processes in line with applicable policies, procedures and regulatory requirements.
COLLABORATION: Collaborates with cross functional teams to timely and accurately process customer or supplier payments. Qualifications
Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.
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