Job Description: International Voice Process (Healthcare)
About the Role:
We are seeking a highly motivated and skilled individual to join our team as an International Voice Process professional within the healthcare domain. The ideal candidate will have a strong command of English and a minimum of 1 year of experience handling international calls, preferably in a BPO or customer service environment. You will be responsible for providing excellent support, resolving queries, and assisting customers with their healthcare-related needs.
Responsibilities:
- Manage inbound and outbound calls with a professional and friendly demeanor.
- Address customer inquiries and resolve issues promptly and accurately.
- Provide clear and concise information about healthcare services and procedures.
- Document all customer interactions and transactions accurately in the system.
- Collaborate with team members to ensure a seamless and positive customer experience.
- Maintain a high level of product and process knowledge.
Key Requirements:
- Minimum of 1+ years of experience in an international voice process.
- Excellent communication skills, both verbal and written, with a neutral accent.
- Strong customer service and problem-solving abilities.
- Familiarity with the healthcare domain is a plus.
- Ability to work in a fast-paced, dynamic environment.
- Comfortable with rotational shifts.
What We Offer:
- Salary: Up to ₹6 LPA (based on experience)
- Work Schedule: 5-day work week with 2 rotational offs
- Transport: Cab facility provided for a 20 km radius
- Growth: Opportunity to work in a stable and growing sector.
How to Apply:
If you meet the above criteria and are ready for a new challenge, please send your resume and a cover letter on WhatsApp Tia at 9606976220 for more details.
Job Type: Full-time
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
Speak with the employer
+91 9606906193
