Job Title: International Seller Support Executive
Working Days: 5 Days Working (20 Working Days a Month with 2 Additional Weekly Offs)
Experience Required: Fresher to 1 Year
Qualification: Graduate or Undergraduate (with Fluent English Communication)
Salary: CTC up to ₹30,000 + Incentives (Minimum in-hand ₹22,000)
Job Description:
We are hiring for the position of International Seller Support Executive for Flipkart’s global seller operations. This is a voice and email-based role that blends sales support with customer service. The ideal candidate will be responsible for resolving queries, assisting with onboarding, and identifying opportunities to enhance seller performance on the platform.
TRAINING WILL BE PROVIDED
Key Responsibilities:
- Manage inbound and outbound communication with international sellers.
- Guide sellers through account setup, product listing, and order fulfillment.
- Address queries related to payments, returns, logistics, and platform policies.
- Promote features and services that improve seller success and satisfaction.
- Identify and drive upsell opportunities for premium seller services.
- Collaborate with internal teams to resolve technical and operational issues.
- Maintain clear and accurate records of all seller interactions and resolutions.
Required Skills:
- Excellent spoken and written English – Mandatory
- Strong communication and interpersonal abilities
- Ability to work in a fast-paced, target-driven environment
- Good problem-solving and analytical skills
- Comfortable with rotational shifts
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹30,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Application Question(s):
- How much do you rate your English Communication Skill out of 10?
- What's your total experience in Voice Related roles
- What's your current in-hand salary?
- Are you ok with sales roles with Higher Incentives ?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
Location:
- Gurgaon, Haryana (Preferred)
Work Location: In person