Blackbaud University is the customer training team at Blackbaud, dedicated to powering social good with knowledge. In this role you will create interactive courses to enable both the technical skill and the nonprofit savvy of our customers. Blackbaud is seeking a full-time instructional designer to build educational content for our solutions. The ideal candidate brings a passion for lifelong learning, pursues positive results for the business with energy, drive, and a strong passion for accomplishment, and seeks feedback to uncover ways to improve results for the customer.
What you'll do:
Design and develop effective, engaging courseware through skilled scripting, voice narrations, demos, graphics, and learning activities.
Collaborate with subject matter experts, instructors, and peers.
Convert complicated technical information from a subject matter expert in RDO/PTG into a customer-facing learning experience.
Apply adult learning methodologies and techniques in course development.
Prioritize and manage projects to completion and meet desired milestones.
Build productive relationships and communicate with cross-functional teams.
Align to rapid product release cycles with flexibility and poise.
Follow corporate and team style and brand guidelines.
What you'll bring:
Bachelor’s degree or higher with concentration on Instructional Design.
2-4 years of experience in corporate learning and development.
Demonstrable experience in Articulate 360.
Exceptional writing skills.
Proven Project Management skills.
Experience with Graphic Design.
Experience using caption editing software.
Experience with Video Editing (Camtasia preferred).
Experience with Audio Editing (Audacity preferred).
Experience with Motion Graphics Software (Adobe After Effects preferred).
Bonus: Experience using Generative AI tools.
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Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
