Inside Sales Representative

Responsibilities

• Conduct outbound calls to prospective clients to generate leads and qualify prospects.
• Build and maintain strong relationships with existing and potential clients through proactive communication.
• Understand the needs and pain points of clients and effectively communicate how Zybisys products and services can address their requirements.
• Collaborate with the Field sales team to develop and implement strategies for achieving sales targets and objectives.
• Utilize CRM software to track sales activities, update client information, and generate reports.
• Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities.
• Upsell additional products or services to existing clients based on their needs and preferences.
• Provide timely and accurate information to clients regarding product features, pricing, and technical specifications.
• Regularly review and analyze personal performance metrics against sales targets, seeking areas for improvement.
• Work closely with the marketing team to support promotional campaigns and initiatives.
• Attend industry events and webinars to expand professional networks and stay informed about market developments.
• Demonstrate a high level of professionalism, integrity, and enthusiasm in all interactions with clients and colleagues.

Requirements

• Bachelors degree in business administration, Marketing, or a related field.
• Proven track record of success in inside sales, with experience in IT services. Experience in fintech domain would be added advantage.
• Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Excellent listening skills and the ability to understand clients needs quickly and effectively.
• Proficiency in using CRM software and other sales tools to manage leads and opportunities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Results-driven mindset with a focus on achieving and exceeding sales targets.
• Adaptability and willingness to learn new technologies and industry trends.
• Prior experience in upselling or cross-selling products or services.
• Strong organizational skills and attention to detail.

Skills

• Communication Skills
• Listening Skills
• Sales Strategy
• Sales Lead Generation
• Interpersonal Skills
• Upselling
• Cross Selling
• Team Coordination
• Market Research
• Crm Software
• Organizational Development
• Professional Communication