Job Title: Customer Support Executive
Location: GB Palya Bangalore
Qualifications:
Any Graduate
Age Limit: Up to 35 years
Gender: Open to male and female candidates
Job Description:
We are seeking a dedicated and motivated Customer Service Representative to join our team . The ideal candidate will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues, and ensuring a positive experience.
Key Responsibilities:
Handle customer inquiries via phone, email, or chat in a professional manner.
Resolve customer issues efficiently and effectively.
Maintain a high level of customer satisfaction by ensuring prompt follow-up and feedback.
Record customer interactions and maintain accurate records in the database.
Collaborate with team members to improve service processes and enhance customer experience.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks.
Prior experience in customer service is a plus, but not mandatory.
What We Offer:
Competitive salary and benefits package.
Opportunities for career growth and development.
A supportive and dynamic work environment.
Job Types: Full-time, Fresher
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Rotational shift
- Weekend availability
Application Question(s):
- What are the languages you can speak ?
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Location:
- Bengaluru, Karnataka (Preferred)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
