Role Overview
As the Greeter in our luxury jewellery boutique, you will be the first impression of the brand. You play a pivotal role in welcoming guests, managing walk-in traffic, and ensuring that every visitor receives warm, personalized, and professional attention. Your presence sets the tone for an exceptional luxury experience, helping to create a positive atmosphere that aligns with the brand's ethos.
Key Responsibilities
Customer Engagement
- Greet every guest with warmth, elegance, and a confident smile
- Understand the purpose of the customer’s visit and direct them to the right consultant (RSO/FM)
- Offer beverages and make clients comfortable in the lounge or consultation areas
- Maintain a courteous and approachable demeanor at all times
- Ensure the "first impression experience" reflects premium service standards
Guest Flow Management
- Maintain a daily walk-in register and appointment schedule
- Inform RSOs/FMs of incoming high-value or VIP clients
- Ensure minimal wait time by alerting the team to attend customers quickly
- Assist with managing client traffic during peak hours, events, and festivals
Boutique Upkeep
- Ensure the reception area is clean, organized, and visually appealing at all times
- Keep brochures, catalogues, and refreshments well-stocked and presented
- Ensure display lights, fragrance, and ambience are maintained as per luxury retail standards
Communication & Coordination
- Coordinate with the sales team, cashier, and FM for seamless customer handoffs
- Help in managing customer service escalations until a designated executive takes over
- Maintain daily updates of footfall, VIP visits, and customer experience feedback
Key Requirements
- 1 to 3 years of experience in hospitality, luxury retail, or front office roles
- Excellent verbal communication in English and regional languages (Hindi / Kannada / Tamil / Telugu)
- Polished personality, pleasant appearance, and graceful body language
- Strong interpersonal skills and a passion for customer service
- Well-groomed, confident, and professional under pressure
Contact : 8826665856
Job Types: Full-time, Permanent
Pay: Up to ₹400,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Ability to commute/relocate:
- Noida Sector 34, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have experience in hospitality, luxury retail, or front office roles ?
- What is your current salary ?
- What is your expected salary ?
Education:
- Bachelor's (Required)
Experience:
- Greeter/Front office: 1 year (Required)
Work Location: In person
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