Work Profile: Customer Service – German Support
Eligibility Criteria:
Any Fresher OR Minimum 6 months BPO experience in German support
Excellent German fluency (B2 level or above)
Strong communication skills and customer handling ability
Salary & Benefits:
CTC: ₹Upto 10 LPA
Shifts & Offs: 5.5 days working with rotational shifts and offs
Cab Facility:
Males: ₹180 per night shift allowance
Females: One-sided cab in odd-hour shifts
Roles and Responsibilities:
Handle customer queries and provide support in German language
Assist with order tracking, returns, and other e-commerce-related support
Ensure high customer satisfaction and adhere to quality standards
Work in rotational shifts as per business requirements
Job Types: Full-time, Permanent
Pay: ₹800,000.00 - ₹1,000,000.00 per year
Benefits:
- Commuter assistance
- Paid sick time
- Paid time off
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
Work Location: In person
Application Deadline: 01/06/2025
Expected Start Date: 04/08/2025
