We are looking for a proactive and professional Front Office Executive cum Pharmacist to join our premium Hair & Skin Aesthetic Clinic in OMR, Chennai. This dual role requires a blend of customer service excellence and pharmaceutical knowledge to ensure seamless clinic operations, superior patient experience, and accurate dispensing of medications.
As the first point of contact for our patients, you will be responsible for creating a welcoming environment while also managing pharmacy-related responsibilities with precision and compliance.
Key Responsibilities
Front Office Management
- Greet and assist patients, ensuring a warm and professional first impression.
- Handle patient appointments, scheduling, and confirmations.
- Manage patient queries in person and over phone/email.
- Coordinate with doctors and staff to ensure smooth clinic operations.
- Maintain records of daily patient flow and administrative documentation.
Pharmacy & Inventory Management
- Dispense prescribed medications accurately and provide proper guidance on usage.
- Maintain inventory of medicines, skincare products, and consumables.
- Check stock levels, place purchase orders, and manage vendor coordination.
- Ensure storage and handling of medicines as per medical guidelines.
- Maintain accurate billing and documentation of pharmacy transactions.
- Stay updated with drug information, new products, and aesthetic-related consumables.
Other Responsibilities
- Support the sales of clinic products and aesthetic treatments where relevant.
- Uphold ethical standards, patient confidentiality, and compliance with medical regulations.
- Assist management in day-to-day operations for smooth patient experiences.
Qualifications
- Diploma / Degree in Pharmacy with valid license to practice.
- Prior experience in front office/reception and pharmacy management preferred.
- Excellent communication, interpersonal, and organizational skills.
- Proficiency in MS Office / clinic management software is an added advantage.
- Friendly, professional, and patient-focused attitude.
Compensation & Benefits
- Salary: Competitive and negotiable based on experience.
- Opportunity to work in a growing premium aesthetic clinic.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
