Job Role Summary:
A Freight Broker is responsible for coordinating the movement of freight between shippers (who need to transport goods) and carriers (who provide the transport). The broker ensures shipments are delivered efficiently, safely, and at competitive rates, while maintaining relationships and ensuring regulatory compliance.
* Key Responsibilities:
1. Connecting Shippers and Carriers
- Act as the middleman between companies needing to ship goods (shippers) and transportation providers (carriers).
- Understand the specific shipping needs of clients and find suitable carriers.
2. Negotiating Rates
- Negotiate competitive freight rates with carriers while maintaining profit margins.
- Ensure rates align with market trends, fuel costs, and shipment urgency.
3. Managing Shipments
- Schedule and coordinate pickups and deliveries.
- Track shipments in real-time and provide updates to clients.
- Handle rescheduling and problem-solving for delays or issues.
4. Building Carrier Relationships
- Maintain a reliable network of carriers.
- Verify carrier compliance (insurance, authority, safety rating, etc.).
5. Documentation & Compliance
- Prepare and manage shipping documents like bill of lading, rate confirmations, and carrier agreements.
- Ensure all DOT and FMCSA regulations are followed.
6. Customer Service
- Act as the point of contact for clients.
- Handle complaints, delays, and disputes with professionalism.
- Maintain strong, long-term relationships with customers.
7. Using Transportation Management Systems (TMS)
- Use digital tools to post loads, track shipments, and manage logistics workflow.
8. Sales & Business Development
- Generate new leads, onboard new clients, and grow accounts.
- Promote services through calls, emails, and online load boards.
9. Invoicing & Payment Coordination
- Ensure accurate billing and timely payment collection.
- Reconcile any billing discrepancies between shippers and carriers.
10. Market Knowledge
- Stay up to date on:
- Fuel prices
- Freight trends
- Industry regulations
- Seasonal changes impacting rates or capacity.
Job Types: Full-time, Permanent
Pay: ₹32,500.00 - ₹62,799.62 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
