A service captain is responsible for managing the dining experience in a restaurant. They greet customers, take orders, and ensure food is delivered on time. They also train and supervise servers, handle customer complaints, and oversee restaurant operations.
Key Responsibilities
- Oversee front-of-house F&B operations: Ensure seamless daily functioning of all food and beverage outlets, including guest interaction, reservations, seating, and service delivery.
- Guest-centric approach: Greet guests upon arrival, manage guest seating and inquiries, uphold high service standards, and resolve complaints professionally to ensure positive dining experiences.
- Team supervision and training: Lead and mentor service staff (waiters, juniors), manage schedules and rosters, and maintain SOP compliance.
- Cost control and inventory: Monitor inventories, support cost-control measures, ensure side-station ready, and maintain quality standards throughout service.
- Upselling & menu planning: Recommend F&B service standards, support menu planning, promote promotions or upsell beverages and specials to guests.
Job Type: Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Provident Fund
Experience:
- Service Captain: 1 year (Preferred)
Language:
- English (Preferred)
Location:
- Ooty, Tamil Nadu (Preferred)
Work Location: In person
नौकरी रिपोर्ट करें
