Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
- Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
- Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
- Ensure to attend to guest complaints, requests or inquiries regarding the services.
- Any matter which may affect the interests should be brought to the attention of the Management.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bengaluru at Gopalan Mall to ensure maximum cooperation, productivity, morale and guest service.
- Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions.
Qualifications
- Degree level
- Relevant experience in F&B and supervising a team.
- Languages: fluent in the national language, English and a 3rd language would be a plus.
1 year spent as Supervisor or similar role.
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