Job Overview: We are seeking a motivated and organized Export Sales Coordinator to join our team. The successful candidate will be responsible for managing and coordinating the export sales process from order to delivery. The role involves interacting with customers, suppliers, freight forwarders, and internal teams to ensure smooth and timely shipment of products to international markets.
Job Title: Export Sales Coordinator
Location: Vijayawada
Department: Sales / Export
Reports To: Sales Manager
Qualification: MBA
Key Responsibilities:
- Order Processing:
- Receive and process export orders from international clients.
- Ensure all order details are accurately captured in the system.
- Liaise with the sales team to confirm order specifications and deadlines.
- Customer Support:
- Provide excellent customer service by addressing client inquiries related to product availability, pricing, and delivery schedules.
- Act as the primary point of contact for international customers, ensuring their needs are met promptly.
- Documentation:
- Prepare and maintain export documentation, including invoices, shipping instructions, export permits, and customs declarations.
- Ensure compliance with international shipping regulations and documentation requirements.
- Logistics Coordination:
- Coordinate with logistics providers and freight forwarders to arrange timely shipments.
- Track shipments to ensure on-time delivery and resolve any issues that may arise during the transportation process.
- Prepare shipping schedules and update customers on the status of their orders.
- Inventory Management:
- Work closely with the inventory team to ensure product availability for export orders.
- Ensure proper packaging and labeling of goods to comply with international shipping standards.
- Sales Support:
- Assist the sales team in preparing quotes, contracts, and agreements for international customers.
- Provide regular updates on order status, market conditions, and customer feedback.
- Reporting and Analysis:
- Prepare and submit regular sales and export reports to management.
- Analyze export performance and identify opportunities to improve the sales process.
- Problem Resolution:
- Address any export-related issues, such as delays, discrepancies, or customer complaints, and work to resolve them efficiently.
- Compliance and Regulations:
- Ensure all export activities comply with local and international laws, including customs regulations and export control laws.
- Bachelor’s degree in International Business, Business Administration, or a related field (preferred).
- Proven experience (2+ years) in export sales, logistics, or supply chain management.
- Knowledge of export documentation and shipping procedures.
- Familiarity with international trade regulations and customs compliance.
- Strong communication and negotiation skills.
- Ability to work in a fast-paced environment with attention to detail.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Experience:
- total work: 5 years (Preferred)
Work Location: In person
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