Document Verification Executive

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

Education:

• Bachelor's (Preferred)

Location:

• Pimpri-Chinchwad, Maharashtra (Required)

Work Location: In person