We are looking for a seasoned DevOps Support Architect with over 15 years of experience in IT and a strong background in software development, system architecture, infrastructure automation, and DevOps practices. The ideal candidate will be responsible for defining and leading the DevOps strategy, implementing best-in-class CI/CD pipelines, cloud-native architecture, and infrastructure as code (IaC) solutions across multiple teams and projects. The candidate will work closely with product, platform, infra, and security teams to build resilient, secure, and intelligent automation ecosystems that support agile software delivery at scale.
The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:
Roles & Responsibilities:
Architect, standardize, and evolve multi-platform CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps).
Automate infrastructure provisioning using IaC tools such as Terraform, Ansible, CloudFormation, etc.
Lead strategic CI/CD & repository migrations, platform rationalization, and build automation frameworks.
Provide technical leadership in DevOps ticketing model.
Provide technical leadership and mentoring to DevOps engineers, developers, and operations staff.
Ensure security, compliance, and governance are baked into DevOps pipelines (DevSecOps).
Design reusable pipeline templates, governance policies, and scalable workflows for multi-team usage
Lead the monitoring, logging, and alerting strategy using tools like Prometheus, Grafana, ELK, Splunk, or Datadog.
Define disaster recovery, backup, and high-availability strategies in cloud/on-prem environments.
Design and govern container orchestration platforms such as Kubernetes, EKS, AKS, or OpenShift.
Define SLAs, automate repetitive requests, and implement knowledge base or auto-resolution mechanisms.
Integrate AIOps platforms to automate incident detection, RCA, and response.
Conduct maturity assessments and define roadmaps using models such as CALMS, SAFe DevOps, or custom frameworks
Work Experience
Required Skills (Technical Competency):
- 15+ years of total IT experience with 5+ years in a dedicated DevOps or cloud architecture role.
Proficient with tools such as GitLab CI, GitHub Actions, Azure DevOps, Jenkins.
Strong knowledge and hands on experience in ticketing and its lifecycle & resolution.
Experience working on Linux, Windows and Embedded platforms.
Deep understanding of containerization, microservices, and orchestration platforms.
Experience in scripting languages: Shell, Python, Groovy, or PowerShell.
Expertise in networking, security, IAM, and compliance in cloud environments.
Implement shift-left security practices: SAST, DAST, dependency scanning, secrets detection
Experience leading cross-functional teams and large-scale enterprise DevOps transformations.
Strong communication, governance mindset, and mentoring skills.
Expertise in Monitoring tools that ensure Open-Source IT monitoring, network monitoring, server and applications monitoring is an added advantage
Certifications on Azure DevOps Expert / GitLab CI Certified/ CKA / DevSecOps Foundation (preferred)
Must Have Skills – Terraform scripting, Azure DevOps, Python, Powershell, Bash, Yaml, Git Hub actions, Docker, monitoring tools, Grafana, Ansible, Debugging Skills and database knowledge
