Job Title: Advisor / Customer Success Advisor
Process: Inbound / Outbound (Voice Process)
Location: Pune, Maharashtra
Industry: Sales, Insurance, and Customer Support
Key Responsibilities:
- Handle inbound and outbound calls as per business needs (Sales, Insurance, or Support)
- Provide accurate information on insurance products, services, and policies
- Assist customers in processing applications, claims, and resolving inquiries
- Maintain professional and courteous communication at all times
- Use company tools/software to log and manage customer interactions
- Troubleshoot issues and guide customers through solutions
- Maintain records and escalate unresolved concerns to the appropriate team
- Ensure compliance with company policies and procedures
What We Offer:
- Salary: Freshers: Up to ₹25,000 CTC Experienced Candidates: Up to ₹31,000 CTC
- Location: Pune, Maharashtra
- Opportunity to grow in Sales, Insurance, or Support domains
Requirements:
- Education: Graduation is mandatory
- Excellent English communication skills (both verbal and written)
- Strong interpersonal and problem-solving abilities
- Willingness to work in a fast-paced, target-driven environment
Send your resume to: [email protected]
Contact No. 9430856675
Job Type: Full-time
Pay: ₹25,000.00 - ₹31,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Hadapsar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you comfortable with Customer Support Role for Insurance Domain?
- Kindly confirm date and time for the interview?
Language:
- English (Required)
Location:
- Hadapsar, Pune, Maharashtra (Preferred)
Work Location: In person
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