We seek talented & passionate Back Office Support to join our team. The successful candidate will be providing all the back-office support to the customer service team.
Roles & Responsibilities:
- Order processing
- Handling queries from the Customer Service team
- Liaising with Pharmacies regarding stock and shipment
- Deal with courier companies for shipping queries & claims
- Handling of chargeback, payment disputes and processing payments
- Prepare various reports
- Manage orders and associated queries
Requirements
- 2-3 Years of experience as customer support representative
- Any graduate
- Basic knowledge of MS Office
- Good Communication & Problem Solving
- Good knowledge of internet and e-commerce sites
- Very good written and spoken English language skills
Benefits * Service recognition awards
- Market-leading salary packages
- Maternity & Paternity Benefit
- Medical Insurance Benefit
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Experience:
- Customer support: 2 years (Required)
Language:
- Fluent English (Required)
Work Location: In person
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